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Customer Service
 Moderated by: awomen  

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awomen
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Mana: 
 Posted: Sat Jun 16th, 2007 04:01 pm

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http://careers.advancingwomen.com/c/search_results.cfm?max=25&site_id=299&keywords=customer+service&search=Search

nangel78
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Mana: 
 Posted: Mon Jul 9th, 2007 01:28 am

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There are a lot of customer service positions out there. I think you have to be one with a lot of patience and understanding to be in these positions.

awomen
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Mana: 
 Posted: Mon Jul 9th, 2007 03:01 am

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If a good company has a good customer service policy and stands behind its product and services, it probably does not take as much patience as if one works for a company which has to fend off many customer complaints.

awomen

nangel78
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Mana: 
 Posted: Tue Jul 10th, 2007 11:57 pm

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That is true. My experience from working say in call center for example was needing to have patience. I should have specified there.

Grace
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Mana: 
 Posted: Thu Jul 12th, 2007 02:20 pm

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The call center experience I had was  a few years ago, but I learned the UPS customer service is excellent.  The call center was run by another company. They were the opposite: controlling, paid too little,  and no manager support.

lilyflower_1978
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Mana: 
 Posted: Wed Jul 18th, 2007 07:14 pm

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I always enjoyed customer service positions.  However, I was not fond of call centers, I'm much more of a face to face person.  I loved the idea that I could be friendly and kind to a stranger and possibly infect them with the same so could spread through out the day.  Amazing what little acts of kindness can do.

Grace
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Mana: 
 Posted: Wed Jul 18th, 2007 09:46 pm

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The call center is not for me either.  I am much more a face to face person.  The call center my least favorite of the customer service jobs I had.


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