We have upcoming opportunities for sales-oriented call takers or customer service representatives working from their own home-based office environment. By affiliating with VIPdesk, you will represent nationally-recognized prestigious products and services that you would be proud to call your own. VIPdesk refers to call takers or customer service experts as “Brand Ambassadors” to highlight the importance of the premium brands they represent.
4 REASONS TO AFFILIATE WITH VIPDESK:
-Opportunity to work for yourself, create your own schedule, earn competitive pay with additional performance based incentives
-Leverage your professional expertise in assisting customers via phone, email, or live chat
-Network with other contractors affiliated with VIPdesk
-Support prestigious luxury brands
WHAT WILL YOU BE DOING?
-Providing inbound call-taking/call center services
-Assisting customers with complex orders and inquiries
-Offering personalized consultative shopping assistance
-Facilitating catalog sales and online orders from customers
-Handling customer inquiries and up-sell/cross-sell retail merchandise
TRAITS OF SUCCESSFUL CONTRACTORS AFFILIATED WITH VIPDESK
-Experience and professionalism in providing personalized customer service
-Internet-savvy and computer literate
-Sense of urgency and commitment to excellence
-Ability to drive customer satisfaction and resolution of inquiries
-Intuitive, problem solving expertise
-Polite, friendly and knowledgeable phone, email and chat demeanor
-Excellent communication skills both verbal and written
-Successful credit, criminal and business reference security checks
-Utilize their home-office ensuring a quiet, professional environment free of distraction
-Meet required computer hardware specifications (1GHz processor speed, 512MB of RAM memory, and Windows XP)
If you would like the opportunity to leverage your expertise in providing remarkable results to leading retail brands, then we encourage you to complete the application process today!
